Simple Really. We earn commission for purchases you make at our listed online stores and we pass back most of the commission to you as cashback!
For every purchase through Smarty, the online store pays us a commission, which we pass to you as cashback. This process typically takes 8-12 weeks as we have to wait for the store to confirm that the purchase was not returned or exchanged.
We constantly work with our online store partners to reduce the wait period. In case your cashback is pending for more than 90 days, visit our contact us page to file a claim under "Cashback Pending for Too Long"
You would get the cashback when you shop at the online stores listed on Smarty's website. We have partnered with 200+ online stores across all categories.
Yes! Smarty's cashback is over and above all the discounts (with or without coupon codes) that the online stores provide!!
To ensure that you get your cashback for every valid purchase, follow the steps below:
Returned or cancelled orders will void the cashback earned and your pending cashback balance would be reduced. Exchanged orders may void the cashback depending on the store's policy.
As per the store policy, the cashback may differ across various categories. There could also be products for which there is no cashback. To check the cashback details, go to the store's page on Smarty's website through search or the main menu, and view the cashback details in the cashback tab of the store page.
Your pending cashback may be cancelled due to any of the following reasons:
To ensure you receive cashback on your shopping transaction, we recommend that you completely disable ad blocking software on your browser before making your online purchase. Follow the instructions below to do so and enjoy your shopping experience with Smarty!
If you have AdBlock installed on your browser, you can disable it during your shopping session. To do so, click on the Adblock extension icon in your browser toolbar and then, click on "Pause Adblock" to disable Adblock temporarily. Then, reload Smarty's page and continue shopping to avail your cashback. You may click on "Unpause Adblock" after your shopping session to restore using Adblock.
If you have AdBlock Plus installed on your browser, you can disable it during your shopping session. To do so, right click on the Adblock Plus extension icon in your browser toolbar and then, click on "Manage extensions". Then uncheck the "enabled" checkbox next to the Adblock Plus extension. Finally, reload Smarty's page and continue shopping to avail your cashback. You may click on the "enabled" checkbox again after your shopping session to restore using Adblock Plus.
If you have any other ad blocking browser extensions installed, we recommend that you follow the same steps as for Adblock Plus above to ensure you receive your cashback.
Yes, pending cashback amounts are indicative and subject to change after confirmation from the online store.
This is because when a purchase is tracked, most online stores do not provide us all the information required to accurately estimate the cashback amount. For example, the cashback may vary based on whether you are an existing or new user at the online store. Also, the platform used for purchase (e.g. mobile app, desktop, etc.) and the category of the product purchased may also affect the cashback. Many pieces of this information is made available to Smarty only after the cashback confirmation and so the pending cashback amount is an estimate and subject to change.
In case you believe, your cashback was confirmed for an incorrect amount, please visit the contact us page to file a query under "Cashback Confirmed For Incorrect Amount".
It may take upto 48 hours for your cashback to be tracked at Smarty. In case your cashback is not tracked for more than 48 hours, please make sure that you followed the steps above
If you had followed the steps and your cashback has not been tracked for over 48 hours, please visit the contact us to file a claim under "Cashback Not Tracked".
Pending Balance is the cashback amount that has been tracked but not yet received. After the store confirms that the purchase was not returned or exchanged, this pending balance would become available balance. There may be some differences in the amounts of pending and available balance as explained here.
Available Balance is the amount that you can withdraw via Paypal if it is greater than $10.
Pending Balance earned from purchases made at online stores typically takes 4-8 weeks before it becomes Available Balance as we have to wait for the store to confirm that the purchase was not returned or exchanged.
Don't worry, your Available Balance at Smarty never expires! You can transfer or redeem it any time you want.
At Smarty, you can transfer your Available Balance to your Paypal account once it meets the minimum.
You can withdraw or redeem a minimum Available Balance of $10.
Absolutely not! Smarty bears all the costs associated with transferring your Available Balance!
Sorry, we do not allow transferring of balance from one Smarty account to another
Sorry, we do not allow switching accounts between Google or Facebook.
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